Buy any 2 shore-wide products to enjoy 10% off!
FAQ

Q. Where is my order?

You can check the status of your order at any time under My account section. 

 

Q. How can I pay for my purchases?


Emrys Home offers various kind of Payment Methods as shown below :-

Credit /Debit - Paypal
​all major credit & debit cards , except AMEX 

Online Tranfer - BillPlz 
all major domestic online banking 

Credit/Debit Card/ Online Payment - MOLPay 
the safest and award-winning online payment method in Malaysia 

ATM / Bank Deposit 
You can choose "Manual Transfer" when you check out. Then, send an email to       to inform regarding your successful payment. Payment details must provide and order ID. 


 

Q. Are the pictures shown on the site an accurate representation of the actual product? 

We make a huge effort during the photography process to ensure the images you see online are as close to the real thing as possible. It's worth noting that all monitors have different colour settings so use the zoom functionality to get a close up view of the items and check the product description for information on the colourway. 


Q. What is the typical response time to a customer inquiry?

Every customer inquiry is important to us, and we strive to have your questions or concerns resolved as promptly as possible.If you wish to speak or chat with a customer representative Click 

 

Q. How if I received a wrong items?

We're only human and occasionally mistakes can happen. If it's happened to you we're very sorry and we will do our best to exchange the right items to you as soon as possible. The shipping fees are covered by us. Get in touch with our Customer Service team and let us know.